Dr. Nicola Paugh, Executive Director

Nicola is responsible for leading the organisation and driving its capacity building initiatives which strengthen Bermuda’s social sector. Nicola has 13 years experience in the social sector. She joined the IAC in September 2019, after serving as a Member of the Executive Committee since 2017 and of the Advocacy Subcommittee since 2013. Nicola was instrumental in leading the research team that produced the 2014 Situational Analysis of Children and Families in Bermuda, which led to the creation of IAC’s Children’s Agenda of Priorities. Prior to joining the IAC, Nicola worked in public, private and non-profit sectors. She has a doctorate in Public Policy and Administration, with a research focus on the role of personal development in maximizing social and human service provision. Nicola is a certified executive coach, mediator and facilitator. She has served on a number of committee and Boards, including the Spending and Government Efficiency (SAGE) Committee and the Government of Bermuda’s Interagency Gang Community Response (IGCR) Committee. In 2011, Nicola was selected as one of 100 women honored by the Government of Bermuda’s “100 Women, 100 Visions” initiative.

Ms Shana Williams, Programme Manager

Shana is responsible for managing IAC’s programmes and services. Shana joins IAC after a 16-year career in operations and change management. She has led several projects involving Robotic Process Automation, Workflow optimization, and core system restructuring. Shana has developed and facilitated training and focus groups for the corporate and social sector and finds her passion in sharing and learning from others. Shana joined the social services sector in 2020 and enjoys the rewards that come with giving of herself for the betterment of her community. She spends the majority of her time with her family and loves to cook, read and swim. She hold’s a Bachelor of Arts (honours) degree from Mount Saint Vincent University and is a proud Berkeleyite.  ~ Respice Finem